For several years, HOLT RENFREW, a national specialty fashion chain of world renown, searched the market for a Business Intelligence System to radically improve the quality and availability of their management information. As this information would be the basis for all CRM, Merchandising and Performance decisions, the major objective was to provide one version of the truth, accurate and up-to-date information, with the capability to deliver business intelligence information to everyone within the organization at any time and to any location. Another key requirement was that the selected system had to have the ability to match and combine data from a number of different systems, at the very lowest level. The chosen solution had to interface with the key host systems; Island Pacific Merchandising, STS Planning, Marketworks, Auditworks and Prodco.

Additionally, this would provide protection for the investment that HOLT RENFREW had already made in these systems. The solution: MI9 Business Intelligence is highly scalable and flexible. Overlaying the MI9 Business Intelligence with sophisticated data analysis and reporting tools from Microstrategy, MI9 Business Intelligence provides an expansive range of data analysis, reporting and inquiry capabilities. The MI9 Business Intelligence allows users to drill anywhere at anytime, with the security of specific and multiple permission levels, up, down and across the entire organization. From monitoring company performance against plan, right down to the details of each transaction at the store and SKU levels, MI9 Business Intelligence allows you to know exactly what is happening in your business..... RIGHT NOW!

"MI9 Business Intelligence provides us with the information and capabilities to manage every aspect of our business with the certainty that the decisions we are making are based upon fact. As important, we know that the information we are looking at provides us with one version of the truth, from store manager to CFO. As a result of the expertise and efforts of the combined MI9/HOLT RENFREW team, the implementation has been going very smoothly, and we are confident that the project will be completed on time and within budget." Anne Hodkin - Director of IT Holt Renfrew

About Holt Renfrew: HOLT RENFREW was founded in Quebec City in 1837. Today, HOLT RENFREW is the headquarters for such prestigious names as Donna Karan, Gucci, Chanel and Burberry, as well as cosmetics and fragrances from Sisley, Paris and more. In addition to an unparalleled selection of high fashion, HOLT RENFREW is also committed to offering the very best in customer satisfaction. Complimentary services such as HOLT RENFREW's Concierge and Personal Shopper are just two of the reasons why HOLT RENFREW is a magical shopping destination like no other.